Our Mission Statement
Applian Technologies (pronounced uh-ply-uhn) develops and provides world-class affordable streaming media recording software to the Windows user. As a strong proponent of Fair Use rights, we focus on offering solutions that provide the freedom to record streaming media for personal use. We are a customer-oriented company and strive to provide excellence in service and support.
Applian Technologies is a privately held company based in San
Applian Technologies Inc.
20 Vineyard Ave.
San Anselmo CA 94960
We occasionally comment on news and current events regarding DRM, your recording rights, and the Media Industry on our Applian Technologies Blog. Feel free to subscribe or browse.
The Applian Technologies Team
- Bill Dettering, CEO:
a lifelong serial entrepreneur, Bill has designed and shipped over
50 retail software packages. Applian Technologies is Bill's latest
company, originally founded in 1997 as a Pocket PC software publisher.
In 2001, Applian Technologies released Replay Radio, which was the
company's first Desktop Streaming Media Recording application, and
included a Pocket PC player as well. Since then, Applian has focused
on building the best software tools for capturing and recording
Applian is Bill's fourth company. Previous to Applian, Bill founded
Mazingo Networks Inc, AApex Software, and SWFTE International.
When not coding or web surfing, Bill enjoys mountain biking, snowboarding,
basketball, spending time with his twins, and making Survivor audition
Bill is a graduate of Swarthmore College with a degree in Psychology.
- Tom Mayes, COO:
Tom wears a lot of hats at Applian. He actually doesn't like hats because they stifle his intellectual outpouring. Nonetheless, he daily puts on a business development hat, a technical hat, a customer support hat and a financial hat. Every now and then Tom will break out the fun hat and play hooky - but that is indeed rare. One can safely say that Tom lives and breathes Applian; except when he is building his house, playing tennis or paddle tennis, coaching his boy's athletic teams, volunteering for way too many things and going on vacation with the family. Tom doesn't find time to eat - he just enjoys fine wines.
Tom thinks he graduated from UC Berkeley but hasn't seen the actual certificate in many years.
-Leslie Bee, Director of Marketing:
Leslie started her life as a person - but back in 2008 when she was in a business meeting she suddenly became a cat. She isn't sure how it happened but she is thrilled for this new perspective on life. She now has a greater appreciation for seafood and all things that fly. She enjoys napping in the sun, long stretches and spending inordinate amounts of time chasing things. Leslie brings this new feline perspective to her role as Marketing Director of Applian. As a cat she is able to purr-ceive all sorts of new business opportunities for Applian. And as a cat she loves all sorts of goofy videos and fabulous music - she is a singing, dancing cat after all - which makes her purr-fect to market all of Applian's fabulous recording software! She loves what she does! She has been told she is a good kitty - despite being easily distracted.
- Debbie McCormick, Director & Creative Technologist
Debbie has been affiliated with Applian Technologies since 2002. She joined the team full time in 2005. We actually have no idea what she does. It's kind of confusing. We hear she dabbles in product testing, webmaster type stuff, graphic design, oversees our amazing technical support staff and whatever else we tell her to do. She doesn't sleep much and survives on Mountain Dew and Skittles.
Debbie brings a passion for all technology and many years of experience in web and graphic design. Debbie is an avid cyclist, co-owner of a hot-air balloon, and lives in Lebanon, OH with her husband (the balloon pilot), and their two Yellow Labrador Retrievers. She also enjoys caring for her cat, Leslie. See above.
- Mike Christensen, Lead Software Developer:
No "real" photo of Mike because he is so incredibly brilliant that he wishes to keep his identity under-wraps. He is too busy developing amazing software for Applian. He has no time to deal with the paparazzi that would certainly crowd him if his photo were to be revealed.
Applian has been perfecting the art of excellent customer service for years. Here's the happy (and fabulously handsome) crew that answer your every email.
Contact us for Technical Support or Customer Service. We're always here to help. We don't torture you with annoying hold music here. We keep our software prices low by providing super-fast email support from our very own staff. No outsourcing to some call center on another planet. Our customers love our support system and our handsome staff!
Customer Support Testimonials
"You guys have shown me that there are still companies out there that care about there customers and are willing to go the extra step to help... Again I just want to say thank you to you guys and tell you that you Applian has a customer for life."
"I continue to be impressed by the high quality of customer support demonstrated by Applian. I wish every software producer had the same ethic."
"I have to tell you, I've used Web-based tech support from lots of companies -- Microsoft, Gateway, Creative, etc. -- and Applian is the best I've ever encountered: efficient, well-designed Web interface, *fast* response, friendly, competent people... Keep up the great work! I now plan to buy your Replay Music product, and maybe some other products as well. It really is a pleasure to run across a company that does things as well as Applian does."
"I want to thank you so very much your support team gave me. I am a 80 year old legally blind man who enjoys his computer so much. I hope I did not take up too much time but my Replay converter could not be working better. Thank You for having a great product."
"I just wanted to give your team kudos on staying on top of updating your products. Whenever something breaks with Replay AV, a few days later you folks already have a fix available for download. Great job, keep up the good work!"
"I do not know what size your company is or if you are the only one in Technical Support - but all that I know is that you offer one hell of a service! Your speed of response has got to be the best that I get anywhere! Congratulations! I am astounded! Not only that - your technical explanations are always brilliant with no gobblety gook! Where DO you get service like this today?"
"I want to tell you that dealing with your company has been an absolute delight. In this day and age to find the level of personal service, especially in the electronic world, practiced by your company is refreshing. From my first steps with Replay Media Catcher when your tech dept led me through the use of it. Thank you and all those who work with you for the high level of professionalism you demonstrate and for the customer Service - with a capital S."
Open Source Acknowledgments
Applian commends and thanks all contributors to the following open source products that are distributed with our products.
Where the above license grants you access to the source code for the open source product distributed with your Applian product and you wish to obtain a copy please contact Technical Support. Please note that unless the source code is linked above we have not made modifications to the open source products.