Our Mission Statement
Applian Technologies (pronounced uh-ply-uhn) develops and provides world-class affordable streaming media recording software to the Windows user. As a strong proponent of Fair Use rights, we focus on offering solutions that provide the freedom to record streaming media for personal use. We are a customer-oriented company and strive to provide excellence in service and support.
Applian Technologies is a privately held company based in San
Anselmo, CA.
Address
Applian Technologies Inc.
20 Vineyard Ave.
San Anselmo CA 94960
Contact
Privacy Policy
You can read our full Privacy Policy here.
Corporate Blog
We occasionally comment on news and current events regarding DRM, your recording rights, and the Media Industry on our Applian Technologies Blog. Feel free to subscribe or browse.
 
The Applian Technologies Team
- Bill Dettering, CEO:
 As
a lifelong serial entrepreneur, Bill has designed and shipped over
50 retail software packages. Applian Technologies is Bill's latest
company, originally founded in 1997 as a Pocket PC software publisher.
In 2001, Applian Technologies released Replay Radio, which was the
company's first Desktop Streaming Media Recording application, and
included a Pocket PC player as well. Since then, Applian has focused
on building the best software tools for capturing and recording
streaming media.
Applian is Bill's fourth company. Previous to Applian, Bill founded
Mazingo Networks Inc, AApex Software, and SWFTE International.
When not coding or web surfing, Bill enjoys mountain biking, snowboarding,
basketball, spending time with his twins, and making Survivor audition
videos.
Bill is a graduate of Swarthmore College with a degree in Psychology.
- Tom Mayes, COO:
 With
over 20 years sales and operations experience, Tom has consistently
and successfully driven revenue growth for companies in the investment,
manufacturing and software industries. After managing $55 million
in annual revenue for Fletcher Challenge, Tom shifted his attention
to the technology sector. He headed up sales for Mazingo Networks,
a Pocket PC and media company. Tom then joined Applian Technologies
in 2003 and partnered in the expansion of the company’s product
line.
Tom is a graduate of UC Berkeley with a degree in Social Science.
- Debbie McCormick, Director of Technology:
 Debbie has been affiliated with Applian Technologies since 2002. She joined the team full time in 2005. After a long, satisfying and very busy career in the field of public-sector labor-relations, the "geek" in her finally won out. Debbie left her position as a professional Mediator with the state of Ohio to work full time with her friends at Applian.
Debbie brings a passion for all technology and many years of experience in web and graphic design.
Debbie is an avid cyclist, co-owner of a hot-air balloon, and lives in Lebanon, OH with her husband (the balloon pilot), and their two Yellow Labrador Retrievers.
- Mike Christensen, Lead Software Developer
No photo of Mike because he is so incredibly brilliant that he wishes to keep his identity under-wraps. He is too busy developing amazing software for Applian. He has no time to deal with the paparazzi that would certainly crowd him if his photo were to be revealed.
Team Applian
Applian has been perfecting the art of excellent customer service for years. Here's the happy (and fabulously handsome) crew that answer your every email.
Contact us for Technical Support or Customer Service. We're always here to help. We don't torture you with annoying hold music here. We keep our software prices low by providing super-fast email support from our very own staff. No outsourcing to some call center on another planet. Our customers love our support system and our handsome staff!
Customer Support Testimonials
"You guys have shown me that there are still companies out there that care about there customers and are willing to go the extra step to help... Again I just want to say thank you to you guys and tell you that you Applian has a customer for life."
-Scott S
Verona, Wisconsin
------
"I continue to be impressed by the high quality of customer support demonstrated by Applian. I wish every software producer had the same ethic."
-Jerry Maddock
New York
------
"I have to tell you, I've used Web-based tech support from lots of companies -- Microsoft, Gateway, Creative, etc. -- and Applian is the best I've ever encountered: efficient, well-designed Web interface, *fast* response, friendly, competent people... Keep up the great work! I now plan to buy your Replay Music product, and maybe some other products as well. It really is a pleasure to run across a company that does things as well as Applian does."
-Robert Sadler
------
"I want to thank you so very much your support team gave me. I am a 80 year old legally blind man who enjoys his computer so much. I hope I did not take up too much time but my Replay converter could not be working better. Thank You for having a great product."
-Bill Dewey
------
"I just wanted to give your team kudos on staying on top of updating your products. Whenever something breaks with Replay AV, a few days later you folks already have a fix available for download. Great job, keep up the good work!"
- Dan
------
"I do not know what size your company is or if you are the only one in Technical Support - but all that I know is that you offer one hell of a service! Your speed of response has got to be the best that I get anywhere! Congratulations! I am astounded! Not only that - your technical explanations are always brilliant with no gobblety gook! Where DO you get service like this today?"
-Alex
------
"I want to tell you that dealing with your company has been an absolute delight. In this day and age to find the level of personal service, especially in the electronic world, practiced by your company is refreshing. From my first steps with Replay Media Catcher when your tech dept led me through the use of it. Thank you and all those who work with you for the high level of professionalism you demonstrate and for the customer Service - with a capital S."
-John H
|
