This error usually occurs if Replay Media Catcher was uninstalled incorrectly before re-installing. Or if you've used a registry cleaner or third-party uninstaller that may have damaged a file.

1. Uninstall Replay Media Catcher using the Windows Control Panel.

2. Re-boot your computer.

3. Download and install the most recent version of Replay Media Catcher from the Downloads page.

4. Re-boot your computer again.

Last update: 06:18 AM Monday, November 5, 2012

• During the uninstall/install process I receive the error: "The driver has failed to uninstall - Incorrect function (1)" What can I do?
• During the uninstall/install process I receive the error: "The driver has failed to uninstall - Incorrect function (1)" What can I do?
• I receive error code 1001 during installation and Replay Media Catcher will not install.
• I receive the following error when I try to uninstall or run Replay Media Catcher: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'RMC.Setup.msi"
• Upon opening Replay Media Catcher I receive the error message "Unexpected Error - Could not load schedule: Unable to open the database file". Or, "could not load history".
• I've entered my registration code and it appears to have been accepted, however Replay Media Catcher keeps reverting to demo mode. What can I do?
• Sometimes I get many duplicates of the same YouTube video. What can I do?
• The Applian Director shows that Replay Media Catcher is not installed, but in fact it is. What can I do?
• I can't download videos from some sites. What can I do?
• I receive the error "Configuration System Failed to Initialize" and Replay Media Catcher will not open
• I receive an error when entering my registration code: Unexpected error trying to get license: Unable to connect to the remote licensing server. Please ensure secure.applian.com is not blocked by your firewall...
• I receive error code 536870333 during installation. What can I do?
• Error when installing. “Error 1001. An exception occurred in the OnAfterInstall event handler of aas -> Applian driver installation failed.” And code 2147180503.
• Replay Media Catcher 4 is not capturing anything at all. Including YouTube and I see no activity in the status area. What's wrong?
• When downloading from some sites, I only get a portion of the video. Why?
• Im getting unsupported codec errors when converting a downloaded/recorded file. What do I do now?
• Conversions fail or are distorted. What can I do?
• Some live streams produce FLV files that play back out of sync. How can I fix them?
• What Web Browsers does Replay Media Catcher 4 Support?
• Why are videos and songs being recorded/downloaded with strange file names?
• Replay Media Catcher sometimes downloads an SWF file which I can't convert to play. How can I get rid of these?
• NPR and some other sites download very slowly. What can I do?
• How do I enter my registration code to activate Replay Media Catcher?