This page has answers to the most common Tuning
problems.
I can't get any station
to tune.
The best way to fix 95% of all tuning issues is
to use change the tuning method under Settings. Try this first:
- Click Settings, Tuning. The Tuning dialog appears:

- Make sure Tune by Opening Browser is selected.
- Click OK.
Here are the other common problems associated
with Tuning:
- A firewall program has blocked Replay Radio and/or replay
Tuner. Try configuring your firewall software to allow
Replay Radio and replay Tuner to access the Internet.
- If some stations tune, and others don't: Try changing
the show's tuner as follows: select the show, and click Edit
Show. Then click the Tuning tab, which appears as follows:

Change the Tune With value to Default, and click OK.
- The URL may be outdated. Try pasting the URL into your
browser, and see if tuning occurs.
- You may have outdated versions of Real Player or Windows
Media Player. Try downloading and updating to the latest
versions from these links.
ZoneAlarm is preventing Replay
Radio from tuning when recording
Under ZoneAlarm's Program Control Options, set
the Automatic Lock to OFF. ZoneAlarm is configured to lock internet
activity after a period of inactivity (the automatic lock), and
this effectively locks out Replay Radio from tuning.
Other questions?
Email us using the Support
Email Form here. |