Product Support

• Product Technical Support: Get technical help with a specific product. Read User Guides and FAQ's, or contact technical support.
• Discussion Forums: This is a great place for users to help other users.
• How To Videos: See how easy it is to use Applian software with these video tutorials.
• How To Articles: A HUGE collection of how-to articles.
• Product Comparison Chart: Compare all of the features of the Applian recording line of programs.
• Tutorials for Blind Users: MP3 audio tutorials for blind users of Applian software.
• Operating System Requirements: View the system requirements for each program.
• Updates: See what's new with all products.
• Downloads: Download the latest version of all Applian software products from this page.

Customer Service

• Ordering: Contact Customer Service for non-technical questions (billing, returns, etc.)
• General Inquiries: Ask a non-technical general question.
• Upgrade Discounts for Existing Customers: Get a great deal on other Applian products.
• Upgrade and Update Policy: Our policy on paid upgrades and free updates.
• Order a backup CD of a previous purchase.
• Registration Codes: Fix problems activating or registering your software.
• Newsletter: Sign up to receive our newsletter.

From our Customers

"Not only does the product work amazingly well (especially for someone like me who is technically challenged), but your customer service is above and beyond. So many companies could learn a LOT from you! I'm a customer for life! " Shirley C Read More Customer Comments

The Experts

Applian has been perfecting the art of excellent customer service for years. Here's the happy (and fabulously handsome) crew that answer your every email.

Contact us for Technical Support or Customer Service. We're always here to help. We don't torture you with annoying hold music here. We keep our software prices low by providing super-fast email support from our very own staff. No outsourcing to some call center on another planet. Our customers love our support system and our handsome staff!

Discussion Forums

• Click here to enter the discussion forums. This is a great place for users to help other users. Jump right in!

Pre-Sales

• Find the Right Product: Product Finder Wizard and product comparison chart.
• Ask Pre-Sales Questions: Questions before you buy? One of our dedicated team members can help.

Activation/Registration Codes

• Activation Code Finder: Lost your code? Our code finder can help.
• Clear Code Utility: Occasionally you may need to erase activation codes from your PC to reregister a product. Use the Clear Activation Code Utility for this purpose.

Media Guide

• Questions or Suggestions for the Media Guide: Suggest radio stations and shows; Add podcasts; Contact the Guide Editor.

Press

• Media Contacts: Let us help you make a great story!

Open Source Acknowledgements

Applian Technologies thanks all contributors to the following open source products that are distributed amung Replay Media Catcher, Replay Converter and Replay Music.

• Log4Net is licensed under the Apache Software License.
• FFMPEG is licensed under the GNU Lesser General Public License (LGPL).
• System.Data.SQLite is in the Public Domain and does not have any licensing restrictions.
• TagLib# is licensed under the GNU Lesser General Public License (LGPL).
• Live555 LiveMedia is licensed under the GNU Lesser General Public License (LGPL).