Product Support

• Product Technical Support: Get technical help with a specific product. Read User Guides and FAQ's.
• How To Videos and Articles: See how easy it is to use Applian software with these video tutorials.
• Tutorials for Blind Users: MP3 audio tutorials for blind users of Applian software.
• Vista Compatibility Guide: Get the latest information on using Applian software with Windows Vista.
• Operating System Requirements: View the system requirements for each program.
• Updates: See what's new with all products.
• Free Webinars: Sign up for free live online training seminars.
• Downloads: Download the latest version of all Applian software products from this page.

Customer Service

• Ordering: Contact Customer Service for non-technical questions (billing, returns, etc.)
• Upgrade Discounts for Existing Customers: Get a great deal on other Applian products.
• Upgrade and Update Policy: Our policy on paid upgrades and free updates.
• Order a backup CD of a previous purchase.
• Registration Codes: Fix problems activating or registering your software.
• General Inquiries: Ask a non-technical general question.

From our Customers

"I want to tell you that dealing with your company has been an absolute delight. In this day and age to find the level of personal service, especially in the electronic world, practiced by your company is refreshing. From my first steps with Replay Media Catcher when your tech dept led me through the use of it. Thank you and all those who work with you for the high level of professionalism you demonstrate and for the customer Service - with a capital S. " John H. Read More Customer Comments

The Experts

Applian has been perfecting the art of excellent customer service for years. Here's the happy (and fabulously handsome) crew that answer your every email.

Contact us for Technical Support or Customer Service. We're always here to help. We don't torture you with annoying hold music here. We keep our software prices low by providing super-fast email support from our very own staff. No outsourcing to some call center on another planet. Our customers love our support system and our handsome staff!

Discussion Forums

• Click here to enter the discussion forums. This is a great place for users to help other users. Jump right in!

Pre-Sales

• Find the Right Product: Product Finder Wizard and product comparison chart.
• Ask Pre-Sales Questions: Questions before you buy? One of our dedicated team members can help.
• Vista Compatibility Guide: Get the latest information on using Applian software with Windows Vista.
• Operating System Requirements: View the system requirements for each program.

Activation/Registration Codes

• Activation Code Finder: Lost your code? Our code finder can help.
• Clear Code Utility: Occasionally you may need to erase activation codes from your PC to reregister a product. Use the Clear Activation Code Utility for this purpose.

Media Guide

• Questions or Suggestions for the Media Guide: Suggest radio stations and shows; Add podcasts; Contact the Guide Editor.

Press

• Media Contacts: Let us help you make a great story!